Contact Us

Thank you for visiting Vorlunexa. If you have questions about our jewelry, product materials, sizing, care instructions, orders, shipping, returns, refunds, or damaged items, our customer service team is here to assist you.

Vorlunexa is owned and operated by Hubei Zhongfu Investment Co., Ltd.

Email Support

Email: service@vorlunexa.com

When contacting us about an order, please include your full name, order number, and a brief description of your question or concern.

For damaged or incorrect items, please also include clear photographs of the product, packaging, and shipping label. Please keep all original packaging until your request has been reviewed.

Customer Service Hours

Monday–Saturday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1–2 business days.

Company Information

Brand Name: Vorlunexa
Company Name: Hubei Zhongfu Investment Co., Ltd.
Registered Address: 2nd Floor, No. 10 (counting from the north), West Side of Minying District, Xingye Street, Xincheng Community, Tongyang Town, Tongshan County, Xianning, Hubei, China
Email: service@vorlunexa.com